WordPress Theme Customer Care
October 7th, 2008 . by JTk . Tweet This!One reason that I constantly run behind in my WordPress development business is that I always try and make sure that I work with through the process is taken care of - if anything I spend too much time with a client once I turn the theme over to them.
Sometimes I worry that I am doing myself and my other clients a dis-service by lingering too long helping clients with tasks well beyond what I have agreed to and what I have been paid for. And then I get an email like this:
“It’s evident in the quality and support that you provide, that you’re committed to building long term relationships with your clientele. Simply put; it has been a pleasure to work with you.”
That was written by David C. who I have worked with multiple times now.
The moral of this story is that if you are waiting on me to finish your WordPress project, hang in there and I will provide you with the same service that I did David.